✨ AI-Powered Conversational Marketing

Turn every conversation into a conversion

Zumiez helps businesses automate customer chats, capture high-quality leads, deliver 24/7 support, and run personalized broadcast campaigns across WhatsApp, Messenger, and more.

70%+

Tickets resolved by AI

4×

Higher open rates vs email

<5s

Average response time

Z

Zumiez Assistant

● Online
Hi there! 👋 Looking for product recommendations or need help with an order?
Yes, do you have the new summer collection in stock?
Absolutely! I can show you the top-selling items and even help you complete the purchase right here in chat. Ready?

Trusted by growing teams worldwide

ShopFlow
NovaCare
BrightPath
Lumina
PeakSales
Orbit CRM
Features

Everything you need to scale conversations

From intelligent auto-replies to advanced broadcast campaigns and deep CRM integrations — Zumiez gives you the complete toolkit.

🤖

AI Auto-Replies

Respond to messages and comments instantly, 24/7. Train the AI on your products, policies, and brand voice.

📢

Broadcast Marketing

Send personalized campaigns to thousands of opted-in customers with rich media, buttons, and smart segmentation.

🎯

Lead Generation

Capture and qualify leads automatically with smart flows. Sync them to your CRM in real time.

🛒

Product Catalog

Showcase products with images and videos directly inside the chat. Let customers browse and buy without leaving the conversation.

🔗

CRM & Integrations

Connect with popular CRMs, e-commerce platforms, and 1,000+ apps via API and native integrations.

📊

Realtime Analytics

Track conversations, conversion rates, response times, and campaign performance from a beautiful dashboard.

Solutions

Built for the way you sell & support

Whether you run an online store or a service business, Zumiez adapts to your workflow.

E-commerce & Social Commerce

Turn chats into sales with product recommendations, cart recovery, and seamless checkout flows.

  • Automated product recommendations
  • Abandoned cart recovery sequences
  • Order status & delivery updates
  • Livestream & flash-sale support

Customer Support Automation

Resolve the majority of inquiries automatically while keeping human agents ready for complex cases.

  • Instant FAQ answers powered by AI
  • Seamless handoff to live agents
  • Full conversation history & context
  • Multi-channel support (WhatsApp, Messenger…)

Lead Generation & Qualification

Capture high-intent leads from ads and organic messages, then nurture them automatically.

  • Click-to-Message ad flows
  • Smart screening questions
  • Real-time CRM sync
  • Lead scoring & tagging

Service Businesses

Perfect for clinics, salons, education, real estate, and professional services.

  • Appointment booking & reminders
  • Course or service FAQs
  • Follow-up sequences
  • Multi-location support
Pricing

Simple, usage-based pricing

Start free. Scale only when you grow. No setup fees, no hidden costs.

Starter

$0/mo

Perfect for testing & small pages

  • 500,000 free automated messages / month
  • Basic AI auto-replies
  • Realtime analytics dashboard
  • 24/7 email support
  • Basic CRM & API access
Get Started Free

Premium

Custom

For teams with advanced needs

  • Unlimited messages & custom limits
  • Dedicated success manager
  • Custom AI models & workflows
  • Advanced security & SSO
  • SLA & priority infrastructure
  • White-glove onboarding
Contact Sales
Customer Stories

Loved by marketing & support teams

See how businesses use Zumiez to grow faster and support better.

“Zumiez helped us recover 28% of abandoned carts through automated WhatsApp sequences. Our support volume dropped dramatically while conversion went up.”

S

Sarah Chen

Head of Growth, ShopFlow

“We now resolve over 65% of customer questions automatically. Agents only handle the complex cases, and response times are under 5 seconds.”

M

Marcus Rivera

Customer Success, NovaCare

“The lead qualification flows from our Facebook ads are fantastic. We get higher quality leads and our sales team closes more deals.”

A

Aisha Patel

Marketing Director, BrightPath

Ready to automate smarter conversations?

Join thousands of businesses using Zumiez to turn messages into measurable growth. Start free — no credit card required.

Start Your Free Trial